LG Household & HealthCompany overview

• 

  Climate goals and sustainability efforts

  

  LG H&H aims to become carbon neutral by 2050. It plans to reduce its greenhouse gas emissions by 45% by 2030 compared to 2020 levels. To achieve this, the company mainly focuses on six important emission-reduction measures. It includes the improvement of production efficiency and increases the use of renewable energy. By 2024, these efforts had reduced emissions by a total of 22,802 tons of CO2 equivalent through facility improvements.

  (Source: LG Household & Health)

• Quality assurance and consumer safety

  

  LG Household & Health Care's Reassurance Quality Management (RQM) system is a company-wide program that helps maintain high product quality, safety, and better compliance. It will do quality checks throughout the entire product journey, from research and development to manufacturing. This approach helps the company to know more about customer expectations and rules, and regulations in different countries. It also builds consumer trust in its products.

  (Source: LG Household & Health)

  

• 

  Digital product lifecycle management

  

  LG Household & Health Care uses a Product Lifecycle Management (PLM) system to manage and improve its product development process. The system brings all product-related information into one place, from idea generation to the introduction of the product. Through the reduction of information gaps and improvisation of teamwork across departments, the company can make faster business decisions. It can also manage compliance more effectively and respond better to market trends and customer needs.

  (Source: LG Household & Health)

• 4R packaging sustainability strategy

  

  LG Household & Health Care follows a 4R approach aimed at improved business operations. This strategical approach includes the model of Recycle, Reuse, Reduce, and Replace, to lower plastic use and reduce packaging waste. The company redesigns packaging, uses lighter materials, removes unnecessary components, and replaces plastic with paper-based alternatives. Examples include simplified pouches, paper refill packs, and paper tubes that can reduce plastic use by up to 70%. These efforts helped the company cut plastic consumption by 577 tons in 2024.

  (Source: LG Household & Health)

  

• 

  Supplier development and ESG partnership

  

  LG Household & Health Care works closely with its suppliers to improve productivity, efficiency, and sustainability. With support from external experts, the company helps suppliers to choose better manufacturing practices. This mainly includes energy-efficient equipment and advanced cooling systems. These improvements help reduce carbon emissions, reduce operating costs, and improve production efficiency. The program also improves suppliers' ESG performance and supports a more sustainable supply chain.

  (Source: LG Household & Health)

• Sustainability and ESG strategy

  

  LG Household & Health Care’s ESG strategy is guided by its vision, “A Planet Borrowed for All of Us.” This vision reflects the company’s commitment to responsible growth and creating long-term value for stakeholders. The company follows a clear plan with three main focus areas and nine goals related to governance, society, and the environment. Through its ESG activities and support for the United Nations Sustainable Development Goals (SDGs), LG H&H works to grow its business globally while contributing to a more sustainable future.

  (Source: LG Household & Health)

  

• 

  Sustainable transportation initiatives

  

  LG Household & Health Care is planned to improve logistics efficiency to reduce costs and environmental impact. The company improves transportation efficiency by increasing vehicle capacity and combines smaller shipments through a pre-distribution system. In 2024, the system grew to logistics centers that handle direct online retail orders and support ecommerce growth. Through close collaboration with retail and ecommerce partners, LG H&H continues to build a more efficient and sustainable supply chain.

  (Source: LG Household & Health)

• Employee health and safety strategy

  

  LG Household & Health Care takes a proactive approach to workplace health and safety. The company uses programs such as Behavior-Based Safety (BBS), regular workplace inspections, and strict internal safety standards to help prevent accidents and encourage safe work practices. It has also introduced an Environmental Health and Safety (EHS) portal and autonomous risk assessment systems for better risk control and workplace oversight. Through a strong safety culture and ongoing system improvements, LG H&H aims to provide safe, healthy, and incident-free workplaces.

  (Source: LG Household & Health)

  

• 

  LG WAY and ethical management

  

  LG Household & Health Care follows the LG WAY management philosophy, which focuses on customer value and respect for people. A major part of this philosophy is Jeong-Do Management, which stresses on ethical business practices, fair competition, and constant improvement. Through integrity and compliance, the company supports sustainable growth and long-term success. This approach builds trust with stakeholders and improves the company's competitiveness and resilience.

  (Source: LG Household & Health)