Princess House Company overview

We’ve created a strategic plan that we call a journey vision. We like to keep all arrows going in one direction. Even through all of the chaos of the day to day, we kept that laser focus on our strategic plan. I think that’s why we’ve been successful and why we continue to be successful.

We like to say out of chaos comes opportunity, and we had an attentive audience who were ready to learn.

During the pandemic, the hotels weren’t full, so they renovated. It’s the same with Princess House. We were working on growth projects in the background. We were continuing to follow that strategic road map. We built technologies, and now those are coming online. Now we can leverage the momentum and continue that growth into the future.

Through this process, we became a very dynamic organization. We look at data every day, and if we need to shift, we shift. Now we have a clear vision of what’s going to happen with cookware, for example, over the next two years. We are in the process of launching four journey visions in different departments. The momentum keeps moving us forward. It’s a process that works.