Solution

Implementing a solution that could benefit all three tiers of the business—stakeholders, distributors, and customers were quite challenging. Each tier had their own expectations and fulfilling each required extra care and effort. We started off with the final tier, the customers, as they ultimately are the ones who would take the business forward. eLearning, a business with social responsibility, needed a solution that could impart knowledge and deliver value to the people involved. The direct selling model proved a seamless fit for satisfying the demands of the organization.

In the direct sales eLearning model, distributors are free to upload, share, and publish their own courses, earn points for them and redeem these points for commissions. Customers can purchase courses or study materials and earn loyalty points for each purchase. These accumulated loyalty points can be exchanged for rewards like discounts on purchases or freebies. Admins can set any compensation plan that would suit their profit expectations and edit or modify the plan in the due course of the business. They have full control over the commission system.

Customers, the knowledge seekers, needed the same experience as classroom learning but with a twist. So we designed the process with a tinge of gamification to add excitement, engagement, and encouragement. Each module was designed to perfection with customer satisfaction in mind.

We also added enough detailing for the workforce to operate effortlessly. The limited workforce of the organization was already stressed and exhausted in finding new counterparts. Epixel made their journey easy and enjoyable by blending the direct selling model of marketing. A highly rewarding compensation plan coupled with a reward program and a fully functioning e-store lifted their spirits. The newly designed distributor system was a power-packed marketing tool that helped them make faster conversions.

The highly customizable eLearning platform helped administrators invent and implement new ways to enhance user experience in each step of their business journey. Admins were given exclusive privileges to manage and maintain a happy and satisfied workforce. Process automation techniques promised better commission management and payouts without errors or downtime. Business intelligence insights gave a clear cut understanding of their current business performance and actionable insights to improvise their strategies for future success.