The solution to improving retention and loyalty

When the company approached Epixel MLM Software with the request to develop a compensation engine that can handle dynamic gaming rewards with real-time payments, we already had a clear approach to address the challenge.

Our Compensation and Incentive AI System was the right solution for the gaming company and with tailored features it successfully addressed the challenges that they were facing.

Automated rewards management

Every time a player scores or brings in a new player, their reward points get updated in the system and are visible to them. The automated payout system calculates the reward points against the compensation structure and rewards each player in real time. Rank promotions are also automated to ensure distributor genealogy is updated and current when viewed by distributors.

The company can reconfigure its compensation plan or modify commissions, incentives, or bonuses at any time during the course of business.

Personalized incentive system

The personalized incentive system can help design personalized incentive structures for each distributor segment to ensure consistent performance. The segmentation of distributors is done based on their behavior and performance. The platform creates achievable incentive goals for players, distributor-players, and distributors. Business admin can set milestone-based rewards for new players and advanced incentives for top performers that increase as they progress.

Predictive compensation modeling

Predictive intelligence applied to compensation planning created a smart forecast with AI-powered insights for the business to optimize its compensation. The system analyzes historical data and performance trends to predict payout results and user behavior. Scenario planning tools give the business an advantage to test possible compensation scenarios and their impact on the business. It allows the business to test the compensation against market shocks and user demand changes and stay ready with strategies to counter the risks.

Incentive analytics dashboard

Comprehensive dashboard presents all data related to incentive performance in easy-to-understand visual formats. Admins can view the complete payout profile of the company or choose to filter the performance of a player or a distributor. The analytics dashboard in the distributor portals give them a complete view of their earnings, goal progress, and team performance.

The gaming MLM company can set their preferred metrics to be monitored and the system generates automated reports and sends it to the designated personnel. AI tools in the system analyze the compensation data and identify incentives that delay or boost a distributor’s progress. Automated plan recommendations are displayed as insights beside the main compensation dashboard to help leaders in optimization planning.

Security and compliance management

Since the company was based out of Europe, data privacy regulations and compliance became top priorities. The advanced security management and compliance system continuously monitored processes and transactions for compliance and security. The financial and personal information of players and distributors were secured with end-to-end encryption, and strict AML/KYC monitoring was put in place right from the onboarding process. Sensitive data was secured with role-based access control and secure verification processes.